FAQ

Frequently Asked Questions

Find answers to common questions about our services and solutions

General

Cyber Somaliland is a forward-thinking technology company dedicated to transforming businesses through innovative digital solutions. We specialize in software development, cybersecurity, and IT services, with a mission to bridge the digital divide in the Horn of Africa.

We are based in Somaliland, serving clients across the Horn of Africa and globally. Our team works remotely and on-site, depending on project requirements.

We serve a wide range of industries including finance, healthcare, retail, education, government, and technology. Our solutions are tailored to meet the specific needs of each industry.

Services

We offer comprehensive services including custom software development, web and mobile applications, cybersecurity and compliance, digital strategy, managed IT and helpdesk, API development and integration, and UI/UX design and research.

Yes, we offer 24/7 managed IT support, monitoring, patching, and incident response services. We also provide maintenance and updates for all our software solutions.

We work with modern technologies including React, Node.js, Python, Java, .NET, Kubernetes, Docker, AWS, Azure, and various databases. We stay current with emerging technologies to provide the best solutions.

Security & Compliance

Security is embedded in every line of code from day one. We follow OWASP guidelines, conduct regular security audits, perform penetration testing, and implement best practices including encryption, secure authentication, and compliance with industry standards.

Yes, we ensure compliance with GDPR, CCPA, and other relevant data protection regulations. We implement privacy-by-design principles and help clients maintain compliance throughout the development process.

Projects & Process

We follow an agile methodology with iterative development, continuous integration/deployment, and regular client feedback. Our process includes planning, design, development, testing, deployment, and ongoing maintenance.

Project timelines vary based on scope and complexity. Simple projects may take 4-8 weeks, while complex enterprise solutions can take 3-6 months or more. We provide detailed timelines during the planning phase.

Yes, we work with clients globally. Our team is experienced in working across different time zones and can accommodate various communication preferences and project requirements.

Getting Started

Contact us through our contact form or email. We'll schedule a consultation to discuss your needs, provide a proposal, and outline the project timeline and deliverables.

Yes, we offer free initial consultations to understand your requirements and discuss how we can help. This helps us provide accurate proposals and timelines.